Phlebotomist Lead

Endeavor Health • Chicago, IL

9d • $21 - $31 • Onsite

About The Position

The Phlebotomist Lead assigns and monitors work to ensure laboratory customer service requests are handled accurately, appropriately, and on time. The role identifies problems, troubleshoots them, and follows through on solutions. It uses the laboratory information system’s data management functions to support laboratory service areas and their clientele, and communicates professionally with appropriate administrative personnel as needed.

The position performs specimen preparation and processing, including reference laboratory testing and use of associated electronic databases. It coordinates orientation and training for phlebotomy staff and students, supports the Quality Assurance Program, and reports potential infractions. The lead performs venipunctures and capillary collections for inpatients and outpatients of all age groups, and collects other specimens, including body fluids, nasal and throat swabs, stool, urine, semen, and breath samples. Inventory management duties may also be assigned.

This is a full-time role at Swedish Hospital, scheduled Monday through Friday from 5:00 a.m. to 1:30 p.m., with rotating weekends and holidays. The listed hourly pay range is $21.10–$30.60; the offered rate depends on factors including expertise and years of experience.

Requirements

• High school diploma or GED preferred, or equivalent work experience.
• CPR-BLS certification for the Healthcare Provider from the AHA is required.
• Good communication and organizational skills.
• Moderate computer skills and basic typing/keyboarding ability.
• Reliable transportation to travel between sites.
• Strong customer service skills.
• Ability to process esoteric testing.
• Leadership, organizational, and verbal, written, and telephone communication skills, with the ability to lead, work with, and relate to personnel.

Nice To Haves

• PBT (ASCP) certification preferred.
• Two years of phlebotomy training experience strongly preferred.

Responsibilities

• Assign and monitor work to ensure laboratory customer service requests are met accurately, appropriately, and on time.
• Identify problems, troubleshoot them, and follow through on appropriate solutions.
• Use the laboratory information system’s data management functions to address the needs of laboratory service areas and their clientele.
• Communicate professionally and courteously, referring matters to appropriate administrative personnel as needed.
• Perform specimen preparation and processing procedures.
• Process reference laboratory testing and use associated electronic databases.
• Coordinate orientation and training for phlebotomy staff and students.
• Support the Quality Assurance Program for phlebotomy service areas and report possible infractions.
• Perform venipunctures and capillary specimen collection for inpatients and outpatients of all age groups.
• Collect body fluids and other samples, including nasal and throat swabs, stool, urine, semen, and breath samples.
• Assist with inventory management duties as assigned.

Benefits

• Eligibility for the Annual Incentive Plan, for eligible positions.
• Premium pay such as shift, on-call, and holiday pay, for eligible positions.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Career Pathways to promote professional growth and development.
• Medical, dental, pet, and vision options.
• Tuition reimbursement.
• Free parking.
• Wellness Program Savings Plan.
• Health Savings Account options.
• Retirement options with company match.
• Paid time off and holiday pay.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED