Lead Phlebotomist

GRIFOLS, S.A.•Albany, CA

2d•Onsite

About The Position

The Lead Phlebotomist works in a plasma center, supporting safe and efficient plasmapheresis operations. The role assesses donor suitability before venipuncture, monitors donors and equipment, operates and maintains automated plasmapheresis machines, and helps respond to donor reactions. The position also supports donor satisfaction, protects donor confidentiality, and maintains accurate production records. The Lead Phlebotomist follows applicable state and federal regulations, FDA-approved standard operating procedures, OSHA, CLIA, current good manufacturing practices, and internal company procedures. The employee may be cross-trained and work in other areas to support efficient center operations.

Requirements

High school diploma or GED.
Obtain required state licensures or certifications where applicable.
Typically 2 years of related experience.
Ability to comprehend and follow instructions and understand information presented verbally.
Ability to perform tasks according to oral or written instructions.
Ability to communicate sensitive information to diverse groups.
Hearing acuity, color perception and discrimination, and near and far vision correctable to the stated standards.

Responsibilities

Assist in determining whether donors are suitable for plasmapheresis before venipuncture.
Respond to and assist with donor reactions according to guidelines.
Monitor donors and equipment to support donor health and product quality.
Set up, disconnect, and operate automated plasmapheresis machines; respond to and evaluate troubleshooting displays and document exceptions.
Ensure proper calibration and maintenance of autopheresis machines and associated equipment; may be trained to repair plasma equipment.
Disconnect and dispose of contaminated disposable equipment.
Clean equipment and work areas between donors.
Maintain accurate and thorough production records.
Protect donor confidentiality.
Build rapport with donors to support customer satisfaction and long-term donation.
Maintain familiarity with and comply with applicable regulations, standards, and company procedures.
Report unsafe situations or conditions to an area lead, supervisor, or manager.
Cross-train and work in other areas to support efficient center operations.