Phlebotomist/Lab Assistant

Advocate Health

4d•$20 - $30

About The Position

The Phlebotomist/Lab Assistant verifies patient identity, assesses reactions to specimen collection, and performs venipuncture and other specimen collection for newborn, pediatric, and adult patients according to established protocols. The role obtains specimens according to priority and scheduled draw times, ensures specimens are correctly labeled and suitable for testing, resolves identification or requisition issues, and obtains medical assistance when necessary. The position performs limited testing under CLIA guidelines, receives, sorts, processes, packages, and tracks specimens, and supports laboratory testing through aliquoting, pre-analytical steps, and instrument loading. It orders and verifies test requests; performs quality-control and proficiency testing; documents quality-assurance information; enters results; reviews reports; and notifies providers about stat, critical, and other abnormal results as defined by policy. Additional duties include answering and screening calls, supporting inventory and supplies, assisting with billing and other business functions, responding to specimen procurement requests, and instructing employees and students in phlebotomy, data entry, and specimen processing. The employee must demonstrate the knowledge and skills needed to provide age-appropriate care. This is a part-time role of 20 hours per week, with weekend and holiday rotation. Shifts are 12:00 p.m.–8:30 p.m. or 2:00 p.m.–10:30 p.m., depending on department needs.

Requirements

High school diploma or equivalent.
Demonstrated knowledge and experience in phlebotomy or a related laboratory function.
Basic computer skills, including experience using software applications.
Keyboarding and typing skills.
Excellent verbal and written communication skills and good listening skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Ability to operate all equipment necessary to perform the job.
Ability to frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
Ability to sit, stand, walk, and bend for the majority of the workday.
Must wear appropriate lab coat, gloves, gowns, and eye and face protection as needed.

Nice To Haves

One year of phlebotomy and specimen-processing knowledge is preferred.

Responsibilities

Verify positive patient identification and assess patient reactions to specimen procurement.
Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to protocol; obtain medical assistance when necessary.
Obtain specimens according to priority and scheduled draw times, ensure collection functions are completed according to protocol, and ensure specimens are properly labeled and suitable for testing.
Resolve specimen identification and requisition problems and clarify requests.
Perform limited testing under CLIA guidelines and established policies and procedures.
Answer and screen telephone calls; assist with inventory and maintain supplies and equipment; support billing and other business functions.
Accept, receive, and sort specimens from internal and external customers; package and track specimens for transport.
Process specimens for testing, including aliquoting, pre-analytical steps, and instrument loading while maintaining proper specimen identification.
Respond to additional specimen procurement requests via pager or other means.
Order and verify test requests, document quality-assurance/improvement information, and run quality-control checks.
Notify providers of stat, critical, and other abnormal results as defined by policy and procedure.
Enter laboratory results in the computer system.
Perform internal and external proficiency testing in the same manner as patient samples; review pending and management reports; generate and distribute reports.
Instruct employees and students in phlebotomy, data entry, and specimen processing functions.
Provide care appropriate to the age of the patients served.