About The Position

The Phlebotomist I collects and processes blood and other specimens from inpatients and outpatients, ensuring accurate patient identification, specimen labeling, correct collection containers, and specimen integrity. The role uses electronic patient identification processes, laboratory and hospital information systems, and related equipment to order, receive, document, and route specimens. The position also supports laboratory clerical and operational activities, including organizing collection rounds, maintaining supplies and collection areas, assisting with training, and communicating laboratory requirements to users. The role provides patient care across a range of age groups and populations, follows infection-control, safety, confidentiality, and compliance requirements, and works with minimal supervision. Regular and prompt attendance is expected; the employee must be able to work the defined schedule and overtime as required. Employees in regular positions working at least 20 hours per week (.50 FTE or greater) qualify for benefits.

Requirements

  • High school diploma or equivalent; a comparable combination of education and experience may substitute.
  • Ability to work the schedule as defined and overtime as required.
  • Regular and prompt attendance.

Responsibilities

  • Positively identify patients before specimen collection.
  • Collect blood specimens from inpatients and outpatients using electronic PPID processes, including micro technique and venipuncture.
  • Use computer programs for laboratory functions, including the WOW collection cart procedure.
  • Assist with laboratory clerical duties and the training of new laboratory personnel and students.
  • Label specimen tubes correctly, select appropriate collection containers, and maintain specimen integrity.
  • Verify blood sample collection and document incomplete collections.
  • Operate the Laboratory Information System (LIS) and Hospital Information System (HIS); order, receive, and process specimens using LIS.
  • Organize collection rounds and inventory supplies, ordering replacements as needed.
  • Deliver blood samples to the appropriate laboratory section and assist other laboratory workers with sample processing when needed.
  • Use the Pneumatic Tube System (PTS) to send specimens to the laboratory.
  • Clean collection equipment with bleach solution or other disinfectant and stock collection trays.
  • Use standard precautions and adhere to infection-control and safety standards.
  • Perform special testing, such as glucose tolerance tests, and collect STAT and timed specimens with minimal delay.
  • Keep the collection area clean and well stocked; generate and complete collection pending reports.
  • Document customer complaints, ordering errors, and specimen collection errors, and report them to a supervisor for corrective action.
  • Provide competent patient care to neonates, infants and toddlers, preschool and school-age children, adolescents, adults, geriatric patients, and reproductive-age and post/peri-menopausal patients.
  • Use proper body mechanics when moving, positioning, or transferring patients and when moving necessary equipment and supplies; obtain assistance when needed for safety.
  • Communicate appropriately with physicians, patients, families, and the healthcare team in person and by telephone; respond to overhead and cellular pages.
  • Facilitate information flow to laboratory users about specimen collection and ordering requirements and general laboratory operations.
  • Access and accurately maintain electronic and paper medical records.
  • Complete assigned duties positively and cooperatively, help others, and support unit performance.
  • Complete mandatory unit, department, educational, and hospital requirements; participate in continuing education and assigned committees.
  • Use cost-effective practices and follow compliance requirements, organizational values, confidentiality policies, and hospital policies.
  • Participate in performance-improvement activities through quality measurement or assigned ICARE processes.
  • Maintain regular and prompt attendance, work the defined schedule and overtime as required, and perform related duties as assigned.

Benefits

  • Employees in a regular position working 20 hours or more per week (.50 FTE or greater) qualify for benefits.
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