Unit Clerk - CW Labor & Delivery Room - Children's and Women's Hospital

USA Health•Mobile, AL

2d•Onsite

About The Position

The Unit Clerk supports the CW Labor & Delivery Room at Children's and Women's Hospital by performing clerical, communication, coordination, and unit-support duties. The role serves as a receptionist and point of contact for staff, physicians, patients, families, and visitors, responding to calls and pages and relaying information to nursing personnel. It uses the Hospital Information System and related equipment to manage patient information, orders, charges, appointments, supplies, and records. The Unit Clerk helps maintain accurate, orderly patient charts and unit documentation; assists with admissions, transfers, discharges, and follow-up care; processes laboratory samples; and keeps the unit stocked and organized. The position also supports safety, infection control, performance improvement, employee orientation, and other unit or hospital requirements. Regular and prompt attendance is required, and the employee must work the defined schedule and overtime as required.

Requirements

High school diploma or equivalent.
A comparable combination of education and experience may substitute for the stated education requirement.
Regular and prompt attendance.
Ability to work the defined schedule and overtime as required.

Responsibilities

Abide by and enforce compliance requirements and policies, performing duties ethically and consistently with organizational values.
Follow hospital confidentiality policies and infection-control and safety standards.
Participate in evaluating environmental and safety issues and intervene appropriately.
Assist with orientation of new employees as assigned.
Perform essential functions safely with minimal supervision and use proper body mechanics when moving necessary equipment.
Maintain a clean work area, keep the unit desk uncluttered, and stock forms, supplies, chart stationery, unit materials, and flow sheets.
Respond to call lights and promptly relay information to appropriate nursing personnel.
Acknowledge staff, physicians, and visitors at the nursing station; serve as receptionist and answer telephone calls promptly and courteously.
Run errands and perform general clerical duties to support unit needs.
Process requests and orders during computer downtime.
Use a personal computer or terminal to access Hospital Information Systems and enter unit maintenance and repair requests.
Check unit census and update condition codes.
Schedule and coordinate diagnostic procedures and continued-care or follow-up appointments.
Order supplies and manage unit inventory.
Enter physician orders accurately and promptly.
Process and enter patient charges daily.
Complete patient transfers and discharges and update patient diet needs daily in the Hospital Information System.
Prepare unit admission packs.
Frequently monitor patient charts for signed physician orders; maintain accurate, complete, neat, and properly ordered charts; post forms and reports in the correct order; update the Kardex; forward forms by fax; perform chart reduction; and prepare charts for Medical Records upon discharge.
Communicate appropriately with physicians, patients, families, and the healthcare team in person and by telephone.
Respond to overhead pages and notify the Charge Nurse when leaving the unit.
Transcribe delivery information from medical records into the delivery register.
Process laboratory samples promptly and accurately for analysis.
Complete mandatory unit, department, educational, and hospital requirements.
Use cost-effective practices and participate in committees and Performance Improvement activities as assigned.
Maintain regular and prompt attendance, work the defined schedule and overtime as required, and perform related duties as assigned.