Phlebotomist and Patient Service Representative - Talsman Primary Care - PRN

Bon Secours Mercy Health•Youngstown, OH

1d•Onsite

About The Position

Mercy Health is seeking a Phlebotomist and Patient Service Representative for Talsman Primary Care. As a faith-based and patient-focused organization, Mercy Health aims to enhance the health and well-being of all people through exceptional patient care, guided by values of compassion, collaboration, excellence, and respect. The Phlebotomist will join the Laboratory Department and be responsible for drawing quality blood samples, preparing specimens for lab testing, and performing clerical duties. This dual role also involves patient service representative tasks.

Requirements

High School Degree or GED
Ability to provide quality, error-free work in a fast-pasted environment
Engage with staff and patients in a professional manner
Position requires travel to off-site locations

Nice To Haves

Phlebotomist Certification preferred but not required
One-year phlebotomy experience preferred but not required
Customer service in a retail or service environment preferred

Responsibilities

Provides excellent customer service skills by greeting patients and the community in a respectful manner
Collects all specimens according to established procedures from patients and ensures that they are properly processed
Identifying patients accurately and matching the patient’s identity with the correct service is critical for patient safety
Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders
Performs departmental-related clerical duties such as checking inventory, stock supplies, and answer phones as needed
Must possess the ability to troubleshoot and resolve problems promptly
Other duties as assigned