DC Phlebotomist 2 - Plano Donor Center (52735)

Carter BloodCare•Plano, TX

11d•Hybrid

About The Position

Carter BloodCare is expanding its dynamic team of Phlebotomists and is seeking individuals who are passionate about helping others, committed to delivering the highest care and customer service to our donors, and willing to continue their professional development. This role is a lead position in the safe collection of blood products. In addition to sterile venipunctures, you will facilitate donor flow, assess donor eligibility, and deliver top-notch customer service while ensuring compliance with regulations. This opportunity will include leading your team’s daily functions and using effective problem-solving to resolve any personnel or donor concerns. You will also have an opportunity to participate in annual leadership/development training and guide new team members. Regular full-time attendance during operation hours is important to keep everything running smoothly. The training schedule for external candidates can last up to nine weeks, with variable days and hours depending on mobile drives or Donor Centers’ hours, potentially including early mornings, late nights, and weekends. After training, to best meet the needs of our donors and the community, team members work a variable schedule which may include early mornings, late nights, weekends, and holidays, with schedules provided 3 weeks in advance. This is an essential part of the procurement process of safe and quality blood products.

Requirements

High school diploma or equivalent
One year of general work experience OR comparable education in the medical field, such as an internship or externship.
Customer service experience
Prior phlebotomy, blood banking, or medical field experience
Prior experience in a highly regulated industry
Ability to move about the work area to handle donors and access equipment, including standing, sitting, walking, and working in confined spaces and narrow aisles
Ability to ascend and descend stairs/steps daily to enter and exit the transport vehicles to the blood drive location as well as the ability to stoop, kneel, crouch, or bend in order to set up blood collection equipment and access the equipment during use
Must be able to communicate with donors in order to obtain medical history and monitor the donor during donation, must be able to exchange accurate information in these situations
Ability to understand, remember, and apply oral and/or written instructions or other information, apply common sense in performing job, ability to understand and follow basic instructions and guidelines, and ability to express or exchange ideas by communicating professionally with others through the spoken word, email, text, or written report
Ability to quickly adapt to changing environment including changing processes/procedures and work effectively in high stress situations
Normal vision requirements which include ability to see close and distant objects, adjust focus, distinguish colors, and judge distance
Regularly exposed to cleaning chemicals including bleach

Nice To Haves

Bilingual (Spanish) skills
Motivated to become a designated van or CDL driver through company-sponsored programs

Responsibilities

Facilitate donor flow
Assess donor eligibility
Deliver top-notch customer service
Ensure compliance with regulations
Lead team's daily functions
Use effective problem-solving to resolve personnel or donor concerns
Participate in annual leadership/development training
Guide new team members
Perform sterile venipunctures
Arrive in Bedford, TX each day and ride out to the designated blood drive(s) (Mobile Collections)
Frequently load and unload vehicles, may be required to daily push carts/ dollies weighing up to approximately 250 lbs, handling many types of equipment and cases, and perform these functions in all types of weather conditions, including adverse weather conditions (Mobile Collections Phlebotomists)
Assist donors who are experiencing a reaction (Mobile Collections Phlebotomists)
Move and set up the blood collection equipment/supplies weighing up to 25 pounds daily and regularly partner carry all items over 25 pounds and up to 120 pounds (Mobile Collections Phlebotomists)
Assist donors who are experiencing a reaction (Donor Center Phlebotomists)
Move and set up the blood collection equipment/supplies weighing up to 25 pounds daily and partner carry all items over 25 pounds and up to 50 pounds (Donor Center Phlebotomists)