Donor Center Phlebotomist

American Red CrossRochester, NY
Onsite

About The Position

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.

Requirements

  • Associates degree OR a combination of education and work experience.
  • Minimum of one year customer service experience in public setting required.
  • A current, valid driver's license with good driving record may be required.
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
  • Basic computer skills are required.
  • Must be proficient with Microsoft office applications.

Nice To Haves

  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
  • Prior leadership experience

Responsibilities

  • Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
  • Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
  • Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused

Benefits

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on FLSA status and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
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