Phlebotomist 2

University of Miami•Miami, FL

About The Position

The Phlebotomist 2 draws and collects blood and other patient specimens, verifies records and patient identity, and prepares specimens for laboratory analysis. The role includes conducting patient interviews, taking vital signs, testing blood samples, and interacting with patients in a manner that considers their age-specific, physical, and psychosocial needs. The position also uses laboratory and hospital systems to accession data and complete other system functions. The Phlebotomist performs specimen collection in UHealth draw stations and assigned clinical areas, including venipuncture, urine collection support, and other procedures. The role requires accurate order and specimen documentation, proper labeling and routing, and preparation, packaging, logging, and transport of specimens according to departmental workflows. It also includes maintaining supplies, records, and logs; communicating with patients and clinical and laboratory staff; following safety and quality procedures; and participating in training and competency activities. The employee follows the direction of the Phlebotomy Supervisor and may be temporarily reassigned to another work location to support department operations.

Requirements

  • High school diploma or equivalent, or relevant experience, certification, or license.
  • At least 2 years of relevant experience.
  • Phlebotomist certification.
  • BLS certification from the American Heart Association (AHA).
  • HIV certification.
  • Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
  • Ability to collaborate with others and contribute to a team environment.
  • Technical proficiency with office software, technology, and relevant computer applications.
  • Strong written and verbal communication skills.

Responsibilities

  • Collect blood and other specimens using prescribed techniques and departmental protocols.
  • Process hematology and oncology patients as a priority.
  • Prepare and organize pre-accession specimens, orders, and labels.
  • Verify patient identity using required identifiers and label specimens accurately at the time of collection in the patient's presence.
  • Review requisitions, labels, collection instructions, and test requirements; ensure specimens are collected in the correct containers and routed appropriately.
  • Release, collect, and document laboratory orders in UChart or other approved systems, including collection date, time, collector information, and order completion.
  • Prepare, package, log, and transport STAT, routine, reference laboratory, specialty, and other specimens according to departmental requirements.
  • Follow Blood Bank specimen collection requirements, including identification, bedside labeling, collection-time documentation, and prompt delivery when applicable.
  • Maintain awareness of special collection workflows, including reference laboratory kits, timed specimens, and 24-hour urine collections.
  • Answer questions and resolve routine issues involving requisitions, specimen requirements, test additions, priority changes, and patient results.
  • Maintain inventory and supplies, rotate stock, check expiration dates, communicate shortages, and follow manufacturer storage recommendations.
  • Maintain accurate files, logs, and documentation related to specimen collection, transport, rejected specimens, supply management, and quality activities.
  • Assist the supervisor with recording statistics and generating reports.
  • Process cancellations, credits, and additions of test procedures.
  • Receive and unpack supplies, check packing slips and quantities, document receipts, and provide copies to the supervisor or designee.
  • Handle biohazard containers, sharps, boxes, and recyclable or other waste according to applicable procedures.
  • Communicate professionally with patients, clinical staff, providers, supervisors, and laboratory personnel to support patient flow and resolve operational concerns.
  • Follow safety, infection prevention, confidentiality, biohazard handling, and waste disposal procedures.
  • Participate in departmental training, competency assessments, in-services, and workflow updates.
  • Report collection errors, safety or patient care concerns, workflow barriers, and quality issues to the supervisor or appropriate department leader.
  • Follow University, hospital, and unit-level policies and procedures and safeguard University assets.
  • Follow the Phlebotomy Supervisor's direction, including temporary reassignment to another work location as needed.
  • Perform other duties as assigned to support UHealth Laboratories and patient care operations.

Benefits

  • Medical benefits
  • Dental benefits
  • Tuition remission
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