Phlebotomist 2

Vanderbilt University Medical Center•Nashville, TN

About The Position

Performs phlebotomy with minimal guidance and is responsible for accessioning specimens or patient tissue materials for testing, including packaging materials for referral laboratories. Works closely with laboratory and medical staff and external customers, providing customer service, telephone support, basic troubleshooting, and problem resolution. The role also supports specimen processing, safety checks, supply management, and training of students and new hires. The position requires intermediate proficiency in phlebotomy, specimen collection, and patient assessment, along with foundational capabilities in quality assurance, equipment maintenance, and customer service. The role provides guidance to entry-level coworkers and contributes to quality, safety, effective resource use, and service excellence.

Requirements

High school diploma or GED.
One year of relevant work experience.
Ability to perform phlebotomy and specimen collection independently, including difficult applications.
Ability to assess patients and follow age-specific collection guidelines.
Ability to communicate clearly and courteously and provide patient and customer support.
Ability to follow specimen handling, safety, and department procedures.

Responsibilities

Perform patient check-in and update patient information in the registration system.
When applicable, place generic manual orders and send them to Specimen Receiving or the Patient Service Specialist for accessioning.
Instruct patients on collecting urine, stool, sputum, and saliva specimens, and provide appropriate collection supplies.
Administer oral solutions for glucose tolerance testing according to established training and identify appropriate methods for retrieving blood and other specimens.
Explain blood draw procedures, answer patient questions, and assist patients, coworkers, and internal customers.
Verify patient identity using two identifiers before and after venipuncture, and label tubes immediately after collection in the patient’s presence.
Obtain blood specimens through venipuncture and capillary sticks according to age-specific guidelines and maintain specimen integrity using aseptic technique and department procedures.
Process specimens for laboratory testing, including centrifuging and aliquoting blood samples.
Package and store specimens appropriately for transport using laboratory test directories.
Perform safety checks, manage supplies, and assist with training students and new hires.
Provide customer service, telephone support, basic troubleshooting, and problem resolution.
Perform other duties as assigned.