Philanthropy Revenue Operations Specialist, Technology & System

The Nature Conservancy•Arlington, TX

5d•$68,900 - $100,400•Hybrid

About The Position

The Philanthropy Revenue Operations Specialist will work as part of the Philanthropy Revenue Management & Operations team/program within Global Development. They will be responsible for providing organizational resources such as process and procedure documentation, training, systems/tools evaluation, subject matter expertise (SME), and support to the team and various functional and business areas for philanthropy revenue management and operations. The Specialist will work towards meeting the strategic priorities of the team by participating in and providing support to revenue-related projects, initiatives, and for process/system improvement and design. They will identify individual priorities and goals based on the needs of the Program. They will manage, track, analyze and report on key data related to philanthropy revenue management and operations, and will be responsible for coordinating and participating in system testing and creating end-user technical documentation for revenue process and systems projects and initiatives. They will have an understanding of not-for-profit contribution revenue management and accounting, will manage in-system data, such as quality assurance rules, templates, and related reporting and may be responsible for periodically conducting review and quality assurance tasks and/or processing gifts. They will provide consultation, recommendations, and targeted training as necessary related to TNC’s revenue operations. The Specialist must have advanced knowledge of the systems/tools (e.g. CRM, Power BI) and resources (e.g. revenue operations procedures, GAAP/FASB regulations) utilized by the end user and the team, to provide programmatic support and coordinate communications related to revenue operations. They will have substantial contact with stakeholders, such as Finance, IT, and other key functional areas, will ensure that all philanthropic revenue-related efforts are aligned and coordinated, and may serve as the lead liaison with various key partners throughout the organization. They will take on additional duties as necessary to enhance the work of the team and will keep up-to-date on market trends and best practices in order to improve services offered by the Program. They will help adapt internal team and user-facing processes and implement recommended practices in order to improve effectiveness based on their in-depth understanding of revenue policies and procedures.

Requirements

Bachelor’s degree and 3 years related experience or equivalent combination.
Experience generating reports and analyzing and interpreting data.
Experience working across departments.
Experience with current technology in the field of revenue operations.
Experience, coursework, or other training in principles and practices of philanthropic revenue management and operations.
Advanced knowledge of the systems/tools (e.g. CRM, Power BI) and resources (e.g. revenue operations procedures, GAAP/FASB regulations) utilized by the end user and the team.

Nice To Haves

Detail-oriented problem solver who combines technical and operational expertise with strong systems thinking, communication, and relationship-building skills.
Thrives on creating order from complexity, enjoys partnering with passionate colleagues, and wants their work to have a meaningful impact on the future of our planet.

Responsibilities

Providing organizational resources such as process and procedure documentation, training, systems/tools evaluation, subject matter expertise (SME), and support to the team and various functional and business areas for philanthropy revenue management and operations.
Participating in and providing support to revenue-related projects, initiatives, and for process/system improvement and design.
Managing, tracking, analyzing and reporting on key data related to philanthropy revenue management and operations.
Coordinating and participating in system testing and creating end-user technical documentation for revenue process and systems projects and initiatives.
Managing in-system data, such as quality assurance rules, templates, and related reporting.
Periodically conducting review and quality assurance tasks and/or processing gifts.
Providing consultation, recommendations, and targeted training as necessary related to TNC’s revenue operations.
Coordinating communications related to revenue operations.
Serving as the lead liaison with various key partners throughout the organization.
Keeping up-to-date on market trends and best practices in order to improve services offered by the Program.
Helping adapt internal team and user-facing processes and implement recommended practices in order to improve effectiveness based on their in-depth understanding of revenue policies and procedures.