Philanthropy Operations Manager

Oregon Public Broadcasting • Portland, OR

6h

About The Position

OPB is seeking a dynamic Philanthropy Operations Manager to help drive the strategy and execution behind our mid-level, major, and planned giving programs.

This role sits at the intersection of data, fundraising, and campaign strategy, leading multi-channel communications, leveraging Salesforce and marketing automation tools, analyzing performance to optimize results, and identifying opportunities to grow engagement with donors giving $1,000–$9,999 annually.

If you’re a data-savvy fundraiser who thrives on turning insights into action and want your work to directly support trusted public media and community impact, we’d love to hear from you!

The Philanthropy Operations Manager executes communications for mid-level, major, and planned giving fundraising programs, and develops and implements strategic campaigns to grow revenue from OPB’s Cornerstone Society program and KMHD’s The Green Room program.

Responsibilities include: utilizing the CRM and marketing automation tools at a high level to produce and evaluate email and mail strategies; designing, executing, and iterating on strategies to improve retention and acquisition of donors giving between $1,000 and $9,999; leveraging internal and external data to identify mid-level, major, and planned giving prospects; building digital communications using HTML/CSS; managing and producing analysis and reports for the Philanthropy team.

Requirements

• Genuine interest in and enthusiasm for OPB’s and KMHD’s public service mission and organizational values, prepared to contribute to a people-centered environment where colleagues and supporters thrive.
• Experience collaborating with team leadership and key stakeholders to develop, refine, and align campaign strategies informed by data insights, analysis, and evolving organizational priorities.
• Experience using performance data to evaluate campaign effectiveness and recommend timely strategic adjustments to improve fundraising outcomes.
• Experience using Salesforce or other CRM or marketing database to select and export data for communications and analyze results.
• Highly skilled user of business software systems including Microsoft Office (Word, Excel, PowerPoint).
• Ability to take initiative and balance multiple priorities with speed, accuracy and meticulous attention to detail and follow-through.
• Ability to exercise sound judgment, discretion and compliance with OPB and AFP ethics policies and standards.

Nice To Haves

• Three years successful fundraising experience, in particular with mid-level or major giving programs.
• Experience with RedPoint, Marketing Cloud, Pardot, or other marketing data tools.
• Experience with Adobe Creative Suite, particularly Dreamweaver.
• Experience writing code, particularly HTML/CSS.
• Experience with Aha! or other project management tools.
• Bachelor’s Degree or equivalent experience.

Responsibilities

• Execute external Philanthropy communications
• Manage strategy and analytics for mid-level giving programs
• Utilize data to identify prospects for mid-level, major, and planned giving teams

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level