Philanthropy Data & Reporting Analyst
About The Position
The Philanthropy Data and Reporting Analyst is responsible for developing and reporting on metrics using Blackbaud CRM and third-party applications. The position will actively collaborate with the current PRM data analyst and database users across the healthcare system to best develop and optimize CRM reports to better evaluate office, campaign, and fundraiser performance. The position will work in sync with the Blackbaud CRM team to extract, validate, and present donor and donor pipeline information that reports donor relations efforts from every perspective to enhance leadership’s decision making and analytical capability. This position will report into the Senior Director, Prospect and Donor Research. This position is eligible for fully remote status. If the candidate is based in the Tampa, FL area, the position will be hybrid with a mix of remote and onsite work.
Requirements
- Minimum 2 years of experience providing implementation and technical support of CRM software, Blackbaud’s Raiser’s Edge and/or BBCRM software.
- Working knowledge of relational database architectures.
- Experience with developing and implementing reporting vehicles and using a CRM software to query, extract, and/or load data.
- Advanced proficiency in the Microsoft Office products suite, especially Excel (pivot tables, formulas, macros, VLOOKUP, etc.).
- Bachelor's degree - or equivalent combination of training and experience in lieu of degree
Nice To Haves
- Professional or educationally equivalent experience specifically in information management or computer science in lieu of Bachelor's degree
Responsibilities
- Work with CRM Development Team and end users to identify/interpret business needs and user requirements in order to develop proper data solutions; gather and analyze raw data from various systems and reports.
- Help create, update, and maintain database solutions related to reporting an overall Donor Relations dashboard that indicates: fiscal year progress; healthcare system campaign(s) progress; healthcare locations’ progress; sources of funds; and prospect management progress
- Analyze and evaluate fundraising program performance and return on investment, including: individual giving; mid-level donor program; major gifts; planned gifts; corporate partners; and special events
- Identify and utilize key data resources.
- Combine data from multiple sources to assist in the analysis of assigned projects.
- Validate data thoroughly to ensure integrity of all subsequent validation and analysis.
- Perform data analysis including but not limited to: correlation, impact, distribution, trending and projection.
- Respond to requests for analysis in a timely manner.
- Acts as liaison between PRM team, CRM team, and field fundraisers in the development of data entry best practices, data management, reporting, and evaluation and implementation of technology tools.
- Ensures the integrity of CRM reports that are produced from PRM.
- Completes data entry and data edit projects.
- Provide appropriate service, support, training, and advice to end users regarding the capabilities and functions of CRM, along with technical and application issues
Benefits
- medical coverage on their first day
- 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
- paid time off
- life insurance
- short term and long-term disability
- Flexible Spending Account (FSA) plans
- Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected
- tuition reimbursement
- home & auto
- hospitalization
- critical illness
- pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
