Pharmacy Technician

CVS Health • Saint Clair Shores, MI

16d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and help maintain a safe, inclusive environment where patients and colleagues feel valued.

After starting in the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law and required training, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, immunizer duties can include preparing and administering vaccines, educating patients, referring vaccination questions to the Pharmacist-on-duty, responding to adverse reactions, documenting patient information, and managing vaccine supplies.

This is a part-time position with 29 anticipated weekly hours. The listed base pay range is $16.50–$25.00 per hour; actual pay depends on factors including experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the role.
• Complete required training within the designated timeframe.
• Be able to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication to interact with patients and colleagues, including active listening and accurate communication of important instructions.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; precise machine adjustments; close visual work; and lifting or exerting force as described in the posting.
• Be able to express and exchange detailed information through spoken communication and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and genuine care, creating personalized experiences and helping resolve or escalate problems.
• Offer immunizations and other services at the register and over the phone, as appropriate.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, when permitted by law and supported by required training and certification.
• When permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED