Pharmacy Technician

CVS Health • Hayward, CA

21d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription filling. They work in a fast-paced retail pharmacy environment, provide compassionate customer service, comply with applicable federal, state, and local laws and regulations, and maintain patient confidentiality and ethical conduct. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet customer expectations.

New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations.

Requirements

• Must be at least 16 years of age.
• Meet licensure requirements applicable in the state of employment.
• Ability to concentrate on a task over time without being distracted.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
• Mathematical reasoning, including using math to calculate a prescription's days' supply.
• Problem-resolution skills, including recognizing problems and choosing an appropriate course of action in complex situations.
• Ability to meet the physical demands described in the posting, including standing and moving about for sustained periods, fine motor tasks, reaching, bending and stooping, spoken and oral communication, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent is preferred but not required.

Responsibilities

• Support the pharmacy team by managing assigned pharmacy workstations and tasks.
• Help fill patient prescriptions promptly, safely, and accurately.
• Help ensure patient medication needs and regulatory compliance standards are met.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Maintain ethical conduct and patient confidentiality.
• Complete the required CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
• Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues' physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed