Pharmacy/Technician

Kroger•Skokie, IL

17d

About The Position

Provide exceptional customer service and help people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment. The role includes customer reception and service, prescription data entry and adjudication, product dispensing, inventory and ordering tasks, billing, and maintaining clean and organized work areas. Follow applicable laws and regulations, company policies, and safety and privacy requirements.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meets minimum state requirements to perform the functions related to the position.

Nice To Haves

Any previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards by keeping work stations and customer waiting areas clean and organized.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure the best value for customers and the company.
Answer phone calls, triage calls, and respond to inquiries as appropriate.
Follow company guidelines for accepting and tendering vendor coupons, cash-shortage limits, and shrink control.
Operate the cash register according to company guidelines and follow cashier handling policies for electronic fund transactions, cash, and checks.
Provide a positive customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
Assist the pharmacist with responsibilities that do not require a pharmacist’s professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.