Pharmacy Technician

CVS Health•Marlton, NJ
•$18 - $28•Onsite

About The Position

At CVS Health retail locations, Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, and timely prescription fulfillment and compassionate customer service. They are often the first point of contact for patients and customers, and contribute to a positive, safe, and inclusive experience by following company procedures, communicating effectively, and demonstrating genuine care. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, duties may be restricted by the Pharmacy Manager. Where permitted by law and supported by required training and certification, technicians may also provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, supply management, and adverse-reaction response duties. This is a full-time position with anticipated weekly hours of 30. The typical pay range is $17.92–$27.92 per hour. The position is eligible for a comprehensive benefits package, subject to eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not establish a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Be able to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly assistance, understand patients’ reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use math to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and bend; perform repetitive finger movements and precise machine adjustments; and maintain close visual acuity for tasks such as transcription and inspection.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.
  • Have regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists and patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to ensure safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other market stores for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed and appropriately trained and certified.
  • Where permitted, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health rules.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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