Pharmacy Technician

CVS Health•Huntington Park, CA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, and applicable laws and standards, and contribute to a safe, inclusive, and engaging team environment. After starting the role, Technicians must complete the company training program and meet registration, licensing, and certification requirements under their State Board of Pharmacy. Until those requirements are met, the Pharmacy Manager may restrict duties. Where permitted and with the required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and support at offsite clinics. Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, safety monitoring, and inventory responsibilities. This is a part-time position with 28 anticipated weekly hours. The typical pay range is $20.12 per hour. The position is eligible for benefits and programs that may include dental, vision, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If state requirements do not set a minimum age, be at least 16 years old.
If state requirements do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Demonstrate attention and focus, including sustained concentration, switching tasks as needed, and confirming prescription information and label accuracy.
Provide friendly customer service, understand patients’ reactions, and respond appropriately; work effectively as part of a team.
Use verbal and written communication effectively, including active listening and conveying and receiving detailed information accurately.
Use mathematical reasoning to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise adjustments; and maintain close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small items.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support Pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification.
When supporting immunizations, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document applicable details; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.