Pharmacy Technician

CVS Health•Estero, FL

About The Position

CVS Health Pharmacy Technicians help patients access care and support the safe, prompt, and accurate filling of prescriptions. They manage assigned pharmacy workstations and tasks, provide caring customer service, meet medication needs and regulatory compliance standards, follow applicable laws and ethical standards, and maintain patient confidentiality. The role is suited to people who enjoy a fast-paced environment and providing compassionate care to patients and customers. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet registration, licensing, and certification requirements established by their state Board of Pharmacy. A manager may initially restrict duties until the required qualifications are met. Afterward, technicians can develop their clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location, and collective bargaining rules may apply in select markets.

Requirements

Must be at least 16 years of age.
Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
Ability to concentrate on tasks without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills to interact with customers and colleagues, including active listening.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
Ability to meet the physical demands of the role, including sustained standing, walking between work areas, finger-based tasks, reaching, bending, stooping, spoken communication, hearing, and close visual work.
Occasional lifting of up to 30 pounds; ability to exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling prescriptions.
Help ensure patients’ medication needs are met and regulatory compliance standards are followed.
Provide caring service to patients and customers that meets or exceeds expectations.
Maintain ethical conduct and patient confidentiality.
Complete CVS Pharmacy’s Pharmacy Technician Training Program when new to the role.
Meet applicable state registration, licensing, and certification requirements.
Develop clinical, technical, and insurance knowledge using available tools and training.