Pharmacy Technician

CVS Health•Chula Vista, CA

23h•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After hire, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. The Pharmacy Manager may restrict duties until those requirements are completed. Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete additional licensure and training, help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a full-time position with anticipated weekly hours of 40. The stated typical pay range is $18.55 per hour. The position is eligible for a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
Where state rules do not specify a minimum age, be at least 16 years old.
Where state rules do not specify minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Demonstrate attention and focus, including sustained concentration, quickly switching tasks, and confirming prescription and label accuracy.
Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Use verbal and written communication effectively, including active listening and accurately conveying and receiving detailed spoken instructions.
Use mathematical reasoning for prescription calculations, such as tablet quantities, days’ supply, and bottle counts.
Identify challenging interactions and choose an appropriate course of action.
Meet the physical demands of the role, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Perform permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
When permitted and qualified as a Technician Immunizer, complete required training and licensure, prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, perform dispensing-related mathematical calculations, and address patient or colleague problems using appropriate judgment.
Perform physical tasks including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and handling items.