Pharmacy Technician

CVS Health • Phoenix, AZ

8d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and excellent patient experiences. They help pharmacy operations run smoothly by following company Standard Operating Procedures, pharmacy workflow practices, relevant laws and professional standards, and policies that protect patient safety, privacy, and security. Technicians interact with patients at pickup, drive-through, drop-off, and by phone, providing compassionate service and helping patients access immunizations and other health services. They also perform basic inventory activities as permitted by law and directed by pharmacy leadership. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; some duties may be restricted until those requirements are fulfilled. Where allowed and supported by required training and certification, technicians may provide additional services such as immunizations, point-of-care testing, and staffing offsite clinics. Technicians who qualify as immunizers may prepare and administer vaccines, educate patients and refer clinical questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 25 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The role requires flexibility to work in the home store and, when needed, at other stores in the market. The listed pay range is $17.15–$27.15 per hour; the actual offer depends on factors including experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly customer service, recognize and appropriately respond to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication effectively; listen actively and understand information communicated by patients and colleagues.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precision control of machines; stooping and bending; close visual work; and lifting or exerting force up to the stated limits.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at workstations such as production, pickup, drive-through, and drop-off to support safe and accurate prescription fulfillment.
• Support pharmacists in managing and improving patient health and contribute to safe, effective pharmacy operations.
• Provide caring, personalized service to patients in person and over the phone; offer immunizations and other services where applicable, and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing, safe, inclusive, and engaging team; remain receptive to feedback and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including controlled-substance dispensing and recordkeeping requirements and patient privacy and security policies.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• If supporting immunizations, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the pharmacist; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
• Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED