Pharmacy Technician

CVS Health • Fort Myers, FL

7d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive, and engaging team culture. After starting, they must complete the company training program and meet the registration, licensing, and certification requirements applicable under their State Board of Pharmacy; duties may be restricted until those requirements are met.

Technicians may support patient-care services such as immunizations, point-of-care testing, and offsite clinics when permitted by law and supported by appropriate training and certification. Where permitted, a Technician Immunizer may prepare and administer vaccines after completing additional licensure and training requirements. This role is part-time, with 29 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, switching tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner, noticing and understanding patient reactions, and responding appropriately.
• Use and understand verbal and written communication with patients and colleagues; listen actively, understand others’ points, ask questions as appropriate, and avoid inappropriate interruptions.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise hand and arm control; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Accurately express or exchange ideas through spoken words and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when allowed by law and supported by required training and certification.
• When supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information; document applicable patient records; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED