Pharmacy Technician

CVS Health•San Jose, CA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate customer service. They help ensure medication needs are met and regulatory requirements are followed, maintain patient confidentiality, and conduct themselves ethically in a fast-paced retail pharmacy environment. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by a manager until those requirements are met; technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. State Board of Pharmacy requirements vary. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing potential problems and selecting an appropriate course of action.
  • Ability to meet the stated physical demands, including standing, walking, frequent finger-based work, reaching, bending, stooping, speaking and hearing, close visual work, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
  • Provide caring service that meets or exceeds customer expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ and families’ well-being, based on eligibility
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