Pharmacy Technician

CVS Health•Indianapolis, IN

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions while providing compassionate service. The role involves managing assigned pharmacy workstations and tasks, meeting medication needs and regulatory requirements, maintaining patient confidentiality, and following applicable federal, state, and local laws and regulations. Pharmacy Technicians work in a fast-paced retail pharmacy environment and are expected to uphold high professional and ethical standards. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Duties may initially be restricted until these requirements are met. Technicians can continue building clinical, technical, and insurance knowledge through available tools and training. State licensure requirements vary. A high school diploma or equivalent is preferred but not required. This position is part-time, with 21 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Concentrate on tasks over time without being distracted.
  • Demonstrate customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Use and understand verbal and written communication with customers and colleagues; listen actively and ask questions as appropriate.
  • Use mathematical reasoning to solve problems, such as calculating a prescription’s days’ supply.
  • Recognize when a problem exists or may arise and choose an appropriate course of action in complex situations.
  • Meet the physical demands of the role, including remaining upright for sustained periods, moving between work areas, finger-based tasks, reaching, bending, stooping, and spoken and oral communication.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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