Pharmacy Technician

CVS Health • North Olmsted, OH

19d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an exceptional patient experience. They help pharmacy operations run smoothly by following standard operating procedures and workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off. Technicians interact with patients in person and over the phone, provide caring service, and help resolve or escalate patient concerns.

The role includes basic inventory activities as permitted by law, compliance with pharmacy laws and company policies, and ongoing training to meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until required qualifications are complete. Where permitted and supported by required training and certification, technicians may also provide services such as immunizations and point-of-care testing, including vaccine preparation and administration for technicians who obtain immunizer status.

This is a part-time role with anticipated hours of 29 per week. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $16.50–$25.00 per hour. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the work location.
• Complete required company training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use math to calculate quantities such as tablets to dispense, days’ supply, and bottle requirements.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods of standing or mobility, lifting and handling items, reaching, repetitive finger movement, precision tasks, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; consistently move objects using negligible force.
• Communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, where permitted and supported by required training and certification.
• When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer clinical questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events as required, review and document patient information, and monitor vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED