Pharmacy Technician

CVS Health•Baltimore, MD

About The Position

CVS Health Pharmacy Technicians help meet patients’ medication needs and support regulatory compliance while providing caring service to patients and customers. They manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately, while maintaining patient confidentiality and following professional and ethical standards and applicable laws and regulations. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by a manager until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The role is in a fast-paced retail pharmacy environment and may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing and moving about for sustained periods, fine finger work, reaching, bending, stooping, spoken communication, hearing, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
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