Pharmacy Technician

CVS Health•Myrtle Beach, SC
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, timely prescription fulfillment and caring service. They follow company standard operating procedures and pharmacy workflow processes at production, pick-up, drive-thru, and drop-off workstations; assist patients in person and by phone; and help resolve or escalate patient concerns. Technicians also complete basic inventory tasks as permitted by law and directed by pharmacy leadership, and contribute to a safe, inclusive, high-performing team. Once hired, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met. Where permitted by law and supported by required training and certification, Technicians may provide additional patient health services such as immunizations, point-of-care testing, or staffing offsite clinics. Technician immunizer duties may include completing licensure and training requirements, educating patients about vaccines and referring clinical questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, documenting patient information, and managing vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs, including working shifts at other stores in the market when needed. It also requires completing training on time and performing the physical activities and communication, attention, mathematical reasoning, customer service, and problem-resolution tasks described in the posting. This is a part-time position with 29 anticipated weekly hours. The listed pay range is $16.00–$24.00.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training program within the designated timeframe.
  • Meet applicable state registration, licensing, and certification requirements.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Help people in a friendly manner, notice and understand patient reactions, and respond appropriately.
  • Use and understand verbal and written communication with patients and colleagues; actively listen and ask questions as appropriate.
  • Use math to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
  • Identify challenging patient or colleague interactions and choose an appropriate response.
  • Meet the physical demands of the role, including extended periods of standing or mobility, handling and reaching for items, repetitive finger movements, precise machine adjustment, stooping, and close visual work.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.
  • Communicate detailed or important spoken instructions accurately and receive detailed oral information.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients in person, at pick-up and drive-thru, and over the phone.
  • Offer immunizations and other services where appropriate, and solve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic support, when legally permitted and appropriately trained and certified.
  • Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical and communication tasks required for the role, including prescription accuracy checks, handling and moving items, and interacting with patients and colleagues.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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