Pharmacy Technician

CVS Health•Elmont, NY

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription filling. The role contributes to a compassionate and convenient health care experience, maintains patient confidentiality, and follows professional and ethical standards and all applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks and provide customer service in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. A manager may initially restrict duties until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location, and collective bargaining agreement rules may apply in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific licensure requirements.
  • Ability to concentrate on tasks without being distracted.
  • Customer service orientation, including responding appropriately to customers’ reactions.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred, but not required).

Responsibilities

  • Support the team in promptly, safely, and accurately filling patient prescriptions.
  • Manage assigned pharmacy workstations and tasks.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state requirements if new to the role.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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