Pharmacy Technician

CVS Health•Morganton, NC

14d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients and customers, and follow Standard Operating Procedures, best practices, and effective communication practices. Technicians contribute to a safe and inclusive culture and complete a company training program, along with applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all required qualifications are completed. Depending on applicable law and training, the role may also include delivering patient health services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, technicians may obtain Technician Immunizer status to prepare and administer vaccines and support related patient education, monitoring, documentation, and vaccine supply management. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. The actual offer depends on factors such as experience, education, geography, and other relevant considerations.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If state requirements do not specify a minimum age, be at least 16 years old.
If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Concentrate on tasks over time, switch between tasks quickly, and confirm prescription information and label accuracy.
Provide friendly assistance, recognize patient reactions, and respond appropriately.
Use verbal and written communication effectively with patients and colleagues, including active listening.
Use mathematics to solve prescription-related problems, such as calculating quantities, days’ supply, or the number of bottles needed.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the role, including extended standing or mobility, lifting and handling items, reaching, repetitive finger movements, stooping, visual inspection, and oral communication.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and supported by required training and certification.
Where permitted, complete the licensure and training required for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report adverse reaction events as required.
Review and collect patient information and track and document applicable patient records.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.