Pharmacy Technician

CVS Health•Tallahassee, FL

9d•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an exceptional patient experience. They assist with pharmacy operations, follow standard operating procedures and workflow practices, communicate effectively with patients and colleagues, and contribute to a safe, inclusive, and engaging workplace. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. The role may include supporting immunizations and other patient health services when permitted by law and supported by required training and certification. Pharmacy Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients about vaccines, refer clinical questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated hours of 8 per week.

Requirements

Meet applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training and applicable registration, licensing, and certification requirements within designated timeframes.
Concentrate on tasks and move quickly between tasks to meet patient and business needs.
Verify prescription information and label accuracy to help ensure patient safety.
Provide friendly assistance, recognize and respond appropriately to patient reactions, and work effectively with the team.
Use verbal and written communication and active listening to interact with patients and colleagues.
Use mathematics to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
Identify challenging patient or colleague interactions and select an appropriate response.
Meet physical demands including standing or remaining upright for extended periods; lifting, scanning, bagging, reaching, repetitive finger work, stooping, and close visual tasks; occasionally lift or exert up to 20 pounds and frequently up to 10 pounds.
Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures and support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients in person and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and records, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where legally permitted and properly trained and certified.
When supporting immunizations, complete required licensure and training; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a supervisor or manager.