Pharmacy Technician

CVS Health•Chelsea, MI

About The Position

The Pharmacy Technician works in a CVS Health retail pharmacy, helping patients access and manage their medications while supporting safe, accurate and timely prescription fulfillment. The role provides compassionate customer service, protects patient confidentiality, maintains ethical conduct, and follows applicable federal, state and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet customer expectations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet all registration, licensing and certification requirements established by their State Board of Pharmacy. Duties may initially be restricted until required qualifications are met. Technicians can continue developing clinical, technical and insurance knowledge through available tools and training.

Requirements

Comply with applicable State Board of Pharmacy requirements and laws, including requirements regarding age, education and licensure or certification.
If state rules do not specify a minimum age, be at least 16 years old.
If state rules do not specify minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning, including calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when a problem exists and selecting an appropriate course of action.
Ability to meet the stated physical demands, including sustained standing, moving between work areas, finger dexterity, bending and stooping, spoken communication and close visual acuity.
Ability to occasionally lift up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, or negligible force constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe and accurate prescription fulfillment.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide caring service to patients and customers that meets or exceeds expectations.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing and certification requirements.