Pharmacy Technician

CVS Health•Superior, CO
•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, applicable laws and professional standards, and contribute to a safe, inclusive team culture. Once hired, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are met. Where permitted and appropriately trained, technicians may also support patient health services such as immunizations, point-of-care testing, and offsite clinics. This part-time position has anticipated weekly hours of 20. The typical pay range is $17.16–$27.16 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If state requirements do not set a minimum age, be at least 16 years old.
  • If state requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate concentration, task-switching ability, and care in confirming prescription information and label accuracy.
  • Provide friendly customer service, understand patient reactions, and respond appropriately.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed for prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Meet the physical demands of the role, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company SOPs and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Assist pharmacists in managing and improving patient health and help pharmacy operations run smoothly.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable and supported by required training and certification.
  • When supporting immunizations, complete required licensure and training to obtain Technician Immunizer status; prepare and administer vaccines as permitted.
  • Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events as required by public health rules.
  • Review and collect patient information, track and document applicable patient records, and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including remaining upright and mobile for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and handling items with close visual attention.
  • Complete additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being; eligibility depends on hours worked and other criteria
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