Pharmacy Technician

CVS Health • Olathe, KS

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and contribute to a safe and inclusive team environment. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Where allowed by law and supported by appropriate training and certification, technicians may provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 25 anticipated weekly hours. Schedule availability is flexible across all shifts, with availability required during the listed operating hours and every third weekend.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Have the ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Demonstrate friendly customer service, awareness of patient reactions, and a team-oriented approach.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use math to determine prescription quantities, days’ supply, and bottle counts.
• Be able to perform the listed physical duties, including occasional lifting or exerting force up to 20 pounds and frequent lifting or exerting force up to 10 pounds.
• Meet the stated availability requirements, including nights, weekends, flexible shifts, and every third weekend.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures for production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring and empathetic service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform permitted inventory tasks as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally allowed and supported by required training and certification.
• If serving as a Technician Immunizer, complete required licensure and training; help prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety; use mathematical reasoning to determine quantities and days’ supply; and address patient or colleague problems appropriately.
• Perform physical tasks including standing and moving for extended periods, handling and scanning items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting small items.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED