Pharmacy Technician

CVS Health•Salisbury, MD

10d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive environment where patients and colleagues feel valued. After beginning the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are complete, the Pharmacy Manager may restrict certain duties. Depending on state law and required training and certification, Technicians may provide additional services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, a Technician may obtain Technician Immunizer status and support vaccine preparation and administration. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. The position involves extended periods of standing, mobility, handling and lifting items, repetitive finger movements, reaching, stooping, and close visual work. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state board of pharmacy does not set a minimum age, be at least 16 years of age.
If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements, which vary by state.
Complete the required company training within the designated timeframe.
Maintain regular and predictable attendance, including nights and weekends.
Demonstrate attention and focus, including the ability to concentrate on tasks and pivot quickly between tasks.
Communicate verbally and in writing with patients and colleagues, using active listening skills.
Apply mathematical reasoning to tasks such as determining tablet quantities, days’ supply, and bottle quantities.
Meet the physical demands of the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.
Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and travel voluntarily to other market stores for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
Complete any additional licensure and training required for Technician Immunizer status and support vaccine preparation and administration where permissible.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions, and report events as required by public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Monitor and manage vaccine supplies.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy and provide attentive, effective communication and customer service.
Use mathematical reasoning to support prescription dispensing and identify appropriate responses to challenging patient or colleague interactions.
Perform additional tasks as directed by a Supervisor or Manager.