Pharmacy Technician

CVS Health•Lincoln, CA

22h•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow Standard Operating Procedures, pharmacy workflow procedures, best practices, and effective communication practices, and contribute to a safe, inclusive, and engaging team culture. Technicians must complete a company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Depending on state law and required training and certification, the role may include additional patient health care services such as immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and carry out related patient education, monitoring, documentation, and vaccine supply responsibilities. This is a part-time position with 20 anticipated weekly hours. The typical pay range is $18.90–$28.90 per hour; the offer depends on factors such as experience, education, geography, and other relevant considerations. Eligible part-time colleagues may receive benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility. These may include dental and vision benefits, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
If the state board of pharmacy does not set a minimum age, be at least 16 years old.
If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required training within the designated timeframe.
Have the ability to concentrate on tasks, pivot quickly between tasks, and verify prescription information and label accuracy.
Demonstrate friendly customer service, team orientation, awareness of patient reactions, and appropriate responses.
Use and understand verbal and written communication with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken information.
Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the role, including extended standing or mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to help pharmacists manage and improve patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where lawful and supported by required training and certification.
Where permitted and appropriately licensed and trained, support immunizations by preparing and administering vaccines; educating patients and referring vaccination questions to the Pharmacist-on-duty; monitoring and responding to adverse reactions and reporting events; reviewing and collecting patient information; tracking and documenting applicable patient information; and monitoring and managing vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy to support patient safety; use attention, focus, communication, customer service, mathematical reasoning, and problem-resolution skills in pharmacy work.
Perform the physical activities required for the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger work; and close visual work.
Perform additional tasks as directed by a Supervisor or Manager.