Pharmacy Technician

CVS Health • Pooler, GA

9d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers, and contribute to an empathetic, inclusive, and safety-focused experience. Technicians follow company standard operating procedures, pharmacy workflows, best practices, and applicable laws and professional standards. They must complete the company training program and meet state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are complete.

Depending on state law, training, and certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, immunization support can include preparing and administering vaccines, educating patients and referring questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies. This is a part-time role with 29 anticipated weekly hours.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Concentrate on tasks over time and shift quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Use verbal and written communication to interact with patients and colleagues; actively listen and understand information.
• Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles required.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
• Communicate and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies to support patient safety, controlled-substance compliance and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and appropriately trained and certified.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where permitted, monitor and respond to adverse reactions and report events as required by public health rules.
• Where permitted, review and collect patient information and track and document information for applicable patients.
• Where permitted, monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED