Pharmacy Technician

CVS Health•Fort Myers, FL
•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and effective communication standards, and contribute to a safe, inclusive culture. After starting, they must complete the company training program and meet the registration, licensing, and certification requirements established by their state Board of Pharmacy. Duties may be restricted until those requirements are satisfied. Depending on state law and required training and certification, Technicians may also provide patient health care services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, Technician Immunizers complete additional training and licensure requirements, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other market locations as business needs require. The position is part-time, with 29 anticipated weekly hours. The stated hourly pay range is $16.50–$25.00; the actual offer depends on factors including experience, education, and geography.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks and pivot between tasks to meet patient and business needs.
  • Communicate verbally and in writing with patients and colleagues, listen actively, and convey and receive detailed spoken information accurately.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet physical demands, including extended periods upright, reaching, repetitive finger use, stooping, close visual acuity, and occasional lifting or exerting up to 20 pounds; frequent lifting or exerting up to 10 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, where permitted and supported by required training and certification.
  • Where permitted, complete requirements for Technician Immunizer status; help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and monitor and manage vaccine supplies.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy; use attention, communication, mathematical reasoning, and problem-solving skills to meet patient and business needs.
  • Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and close visual work.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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