Pharmacy Technician

CVS Health • Homewood, AL

3d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and a positive patient experience. They assist with pharmacy operations, follow standard operating procedures and workflow processes, communicate effectively with patients and colleagues, and contribute to a safe and inclusive workplace. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted until those requirements are met.

Depending on applicable law and training, Technicians may also provide health care services such as immunizations, point-of-care testing, and work at offsite clinics. Technician Immunizers may prepare and administer vaccines, educate patients, refer clinical questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. This is a part-time role with 29 anticipated weekly hours. The stated pay range is $16.00–$24.00 per hour. The position requires regular and predictable attendance, including nights and weekends, and may involve working at other stores in the market as business needs require.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate the ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
• Use and understand verbal and written communication with patients and colleagues, including active listening and conveying detailed instructions accurately.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including prolonged upright posture, reaching, repetitive finger work, stooping, close visual acuity, and lifting or exerting the specified weights.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when allowable and supported by required training and certification.
• When supporting immunizations, obtain required licensure and training; prepare and administer vaccines as authorized; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precision adjustments, stooping, and visually inspecting small items. Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED