Pharmacy Technician

CVS Health • Temecula, CA

4d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team environment.

After starting, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are completed, the Pharmacy Manager may restrict duties. Depending on applicable law and training, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, immunizer duties may include preparing and administering vaccines, educating patients, referring vaccination questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including any age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, switching tasks quickly, and confirming prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately; work effectively as part of a team.
• Use verbal and written communication effectively and apply active listening when interacting with patients and colleagues.
• Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; operating or adjusting machines precisely; and performing close-vision tasks.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Accurately communicate detailed or important spoken instructions and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when allowed by law and supported by required training and certification.
• Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and monitor vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED