Pharmacy Technician

CVS Health•Lathrop, CA
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help pharmacy teams deliver safe, accurate, and timely prescription services and compassionate patient care. They follow standard operating procedures and pharmacy workflows, assist patients at pick-up, drive-thru, drop-off, and over the phone, and contribute to a safe, inclusive, and engaging team environment. Technicians must complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. The role may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. Pharmacy Technicians must comply with relevant laws, regulations, professional standards, ethical principles, and company policies related to patient safety, controlled substances, recordkeeping, privacy, and security. This is a part-time position with anticipated hours of 20 per week.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating on tasks, pivoting between tasks, and confirming prescription information and label accuracy.
  • Demonstrate customer service and team orientation by helping people in a friendly manner, recognizing patient reactions, and responding appropriately.
  • Use and understand verbal and written communication with patients and colleagues, including active listening.
  • Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle requirements.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including extended periods of standing, reaching, repetitive finger movement, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Assist the pharmacy team in managing and improving patient health, ensuring prescriptions are filled promptly, safely, and accurately.
  • Provide caring, personalized service to patients in person and over the phone; offer immunizations and other services where permitted, and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning controlled substances, recordkeeping, patient safety, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable and appropriately trained and certified.
  • Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, report events as required, review and collect patient information, document applicable patient records, and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical and communication tasks required for the role, including remaining mobile and upright, handling and lifting items, using fine motor skills, reading and inspecting small items, and communicating detailed information accurately.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being
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