Pharmacy Technician

CVS Health•Lancaster, TX

About The Position

CVS Health Pharmacy Technicians help patients and customers with medication needs while supporting safe, accurate prescription fulfillment and regulatory compliance. They work in a fast-paced retail pharmacy environment, provide compassionate customer service, maintain patient confidentiality, and follow professional and ethical standards and applicable laws. The role supports the pharmacy team by managing assigned workstations and tasks and helping meet customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until these requirements are met. Technicians can continue to develop clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure, registration, and certification requirements; requirements vary by state.
  • Ability to concentrate on tasks over a period of time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Physical ability to remain upright for sustained periods, move between work areas, work with fingers, extend arms, bend and stoop, and communicate and hear spoken instructions.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the pharmacy team.
  • Help promptly, safely, and accurately fill patient prescriptions.
  • Support patients’ medication needs and maintain applicable regulatory compliance.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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