Pharmacy Technician

CVS Health • Lutz, FL

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often a first point of contact for patients and customers and help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Technicians follow Standard Operating Procedures, pharmacy workflow practices, applicable laws and regulations, and company policies while contributing to a safe, inclusive, and engaging team culture.

Technicians must complete the company training program and satisfy registration, licensing, and certification requirements established by their State Board of Pharmacy. Until all requirements are completed, duties may be restricted by the Pharmacy Manager. Depending on state law and required training and certification, technicians may also provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $16.50–$25.00 per hour. Actual pay depends on factors including experience, education, geography, and other relevant factors. The position is eligible for a range of benefits and programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate on tasks, switch between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and teamwork, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, close visual work, and exchanging and receiving detailed spoken information.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, empathetic service in person and over the phone, help create personalized patient experiences, offer immunizations and other services where appropriate, and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted by law and supported by required training and certification.
• When serving as a Technician Immunizer, complete additional licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
• A range of programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED