Pharmacy Technician

CVS Health•New Haven, IN

About The Position

CVS Health Pharmacy Technicians help patients manage their medication needs and support regulatory compliance while delivering caring service to patients and customers. They work in a fast-paced retail pharmacy environment, maintaining professional and ethical standards and complying with applicable federal, state, and local laws. The role supports the pharmacy team in promptly, safely, and accurately filling prescriptions and meeting customer expectations. Patient confidentiality and ethical conduct are required at all times. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy the registration, licensing, and certification requirements set by their state Board of Pharmacy. Until those requirements are met, a manager may restrict the technician’s duties. Afterward, technicians can expand their responsibilities and develop clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreements in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including identifying problems and selecting an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing and moving about for sustained periods, finger dexterity, reaching, bending, stooping, and oral communication and hearing.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to lift up to 30 pounds occasionally and exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently.
  • High school diploma or equivalent preferred but not required.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Meet medication needs and regulatory compliance standards for patients.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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