Pharmacy Technician

The Kroger Co. • Augusta, GA

4d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patient health and wellness services within the limits of applicable state and federal laws. The role helps create a safe, clean, inclusive environment and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Technician supports pharmacy operations by accurately processing prescriptions and dispensing products, assisting the pharmacist, and serving customers and patients, including minors, individuals with special needs, and older adults. The position requires protecting confidential information, following company and regulatory procedures, and working cooperatively in a fast-paced environment.

The role is with Kroger, which describes itself as a nationwide grocery company operating nearly 2,800 stores in 35 states under 28 names. The company emphasizes employee well-being, growth, and career development. It offers benefits subject to eligibility and length of service, including health coverage, flexible scheduling, paid time off, support programs, associate discounts, tuition reimbursement, training, and career pathways.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Any previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards, including clean and organized workstations and customer waiting areas.
• Count, measure, and prepare products according to company best practices.
• Complete billing procedures to support value for customers and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
• Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.
• Follow HIPAA regulations and company policies regarding protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, subject to eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED