Pharmacy Technician

Kroger•Augusta, GA

About The Position

The Pharmacy Technician provides exceptional customer service and supports patients’ health and wellness through services permitted by state and federal law. The role helps maintain a safe, clean, inclusive environment and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The technician assists the pharmacist, supports pharmacy operations, and provides accurate, efficient service while protecting confidential customer and business information.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety rules and procedures; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards by keeping work stations and customer waiting areas clean and organized.
Count, measure, and prepare specified products according to company best practices.
Complete billing procedures to help ensure value for the customer and company.
Answer phones, triage calls, and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
Operate the cash register and handle cash, checks, credit and debit cards, EBT, and gift card transactions according to company policies.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities except those requiring the pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding protected information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, act honestly with customer and business information, and follow directions or seek assistance as needed.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.