Pharmacy Technician

CVS Health • Canton, GA

19d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, and timely prescription fulfillment and compassionate patient service. They assist patients at pickup, drive-thru, and over the phone; follow company standard operating procedures and pharmacy workflows; and contribute to a safe, inclusive, and engaging team environment. Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until these requirements are met, the Pharmacy Manager may restrict duties.

Technicians may perform inventory tasks as permitted by law and directed by pharmacy leadership. Depending on applicable law and required training and certification, they may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must meet additional state licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccine questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. Actual pay depends on factors including experience, education, and geography. The role is eligible for a range of benefits and programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including those governing age, education, and licensure or certification.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the position.
• Complete the required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks and shifting quickly between tasks to meet patient and business needs.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patient reactions.
• Use verbal and written communication and active listening to interact effectively with patients and colleagues.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed for a prescription.
• Be able to perform the stated physical duties, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.
• Be able to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• If qualified as a Technician Immunizer, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and resolve challenging patient or colleague interactions appropriately.
• Perform physical tasks including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting small items.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED