Pharmacy Technician

CVS Health • Encino, CA

17h • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, applicable laws and regulations, and company policies. They complete a company training program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy; duties may be restricted until those requirements are satisfied.

Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Where permissible, technicians may pursue Technician Immunizer status and help prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

This is a part-time position with an anticipated 20 hours per week. The listed pay range is $20.12 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Concentrate on tasks over time and shift quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly customer service, recognize patient reactions, and respond appropriately; work effectively with a team.
• Use and understand verbal and written communication with patients and colleagues, and practice active listening.
• Use math to calculate quantities such as tablets to dispense, days’ supply, and full or partial bottles needed for a prescription.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; precision control; close visual work; and occasional lifting or exertion up to 20 pounds and frequent lifting or exertion up to 10 pounds.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide compassionate, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible and qualified as a Technician Immunizer, complete required training and licensure; help prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report events; review and collect patient information; document applicable patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED