Pharmacy Technician

CVS Health • Prosper, TX

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service as a frequent first point of contact for patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices while contributing to a safe, inclusive, and engaging team environment.

Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until requirements are met, duties may be restricted by the Pharmacy Manager. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must complete additional licensure and training requirements and may help prepare and administer vaccines, educate patients, document patient information, monitor for adverse reactions, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store or travel to other stores in the market as business needs require. The position is part-time, with 20 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; actual pay depends on factors such as experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not establish a minimum age, be at least 16 years old.
• If the state board of pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and the ability to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening to interact effectively with patients and colleagues.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands of the position, including mobility, extended standing, lifting and exertion, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by training and certification.
• When serving as a technician immunizer, complete required licensure and training; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription fulfillment, and identify and resolve challenging patient or colleague interactions.
• Perform the physical activities required for the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; and communicating and receiving detailed information accurately.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED