PRN Pharmacy Technician

Cencora•Nashua, NH

1d•Onsite

About The Position

Under the direct supervision of the Pharmacist or other supervisory/management-level position in the facility, obtains new patient’s clinical and prescription plan coverage information, reviews new prescription and/or prescription. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

Requirements

Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required.
State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements.
Employees holding a Trainee license must upgrade to a Technician license before the expiration of their Trainee license.
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills

Nice To Haves

Bachelor's degree program preferred.
Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience

Responsibilities

Responsible for creating a patient profile in the pharmacy information system.
Enters necessary prescription plan information in the patient profile for processing and adjudicating patient prescriptions.
Responsible for entering all new patient prescription information into the pharmacy information system.
Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
Participates in achieving business goals and metrics for the Retail Pharmacy.
Retrieves and prepares medications for pharmacist review and verification.
Prepares inventory reports for pharmacist review and purchasing.
Submits, receives, and places inventory into stock.
Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
Assists with the review and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co‑pay, and related financials and, if needed, follows up on claims deemed inappropriate.
Assists pharmacists by providing required information for therapeutic consults with patients.
Intervenes with Pharmacy Benefit Manager (PBM) companies to resolve plan and patient‑specific adjudication issues.
Supports outpatient hospital retail pharmacy operations, including discharge prescription processing and Meds‑to‑Beds workflows, coordinating with hospital care teams to support timely medication delivery and patient understanding at discharge.