Pharmacy Technician

CVS Health • Mesa, AZ

19d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate and prompt prescription fulfillment. They work in a retail pharmacy environment, provide caring customer service, maintain patient confidentiality, and follow applicable professional, ethical, regulatory and legal standards. The role supports the pharmacy team by managing assigned workstations and tasks, and contributes to a convenient, compassionate health experience.

New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing and certification requirements established by their state Board of Pharmacy. Duties may initially be restricted until required qualifications are met. Technicians can continue developing clinical, technical and insurance knowledge through available tools and training. In select markets, collective bargaining agreement rules may apply.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state; applicable state Board of Pharmacy registration, licensing and certification requirements must be satisfied.
• Ability to concentrate on tasks over time without distraction.
• Customer-service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
• Mathematical reasoning skills, including the ability to calculate a prescription’s days’ supply.
• Ability to recognize problems and choose an appropriate course of action in complex situations.
• Ability to meet the physical demands of the role, including standing for sustained periods, moving between work areas, using fingers for tasks such as typing, reaching, bending and stooping, communicating verbally, and close visual acuity.
• Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly to move objects.

Nice To Haves

• Previous experience in a pharmacy, retail, medical or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent is preferred but not required.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support timely, safe and accurate prescription fulfillment.
• Help meet patients’ medication needs and regulatory compliance standards.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Maintain patient confidentiality and demonstrate ethical conduct.
• Communicate with customers and colleagues, listen actively, and respond appropriately to customer needs.
• Use mathematical reasoning, including calculating a prescription’s days’ supply.
• Complete CVS Pharmacy’s Pharmacy Technician Training Program and applicable state registration, licensing and certification requirements.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed